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Case Study - Water Corporation

  • Text
  • Datamanagement
  • Auvesymdt
  • Software
  • Autosave

Case Study - Water

CASE STUDY Implementation of AutoSave Change Management at The Water Corporation (Australia) In implementing the AutoSave Change Management Solution, The Water Corporation of Australia leads the Water Industry in controlling risk of customer service disruption and reducing safety risks to employees associated with unmanaged control system changes. The Background As the principal supplier of water, wastewater and drainage services throughout the state of Western Australia, the Water Corporation continually seeks innovative methods to ensure uninterrupted water service, no matter where the customer is located. With service to 300 cities and towns and the operation of 105 wastewater treatment plants, this poses a significant challenge. In order to ensure consistent process optimization and efficiency, Water Corporation uses over 16,000 programmable devices to configure the processes related to collecting, treating and distributing water. These assets undergo continual development due to growth, climate change and community expectation resulting in frequent adjustment to software programs to ensure continuous operations. Significantly improving the management of control system software changes became an executive priority within Water Corporation in order to reduce risk to customer services and increase staff safety. The Challenge Tracking program changes in an environment with over 750 makes and models from 180 different manufacturers, programmed by 150 different software packages and versions, with 24 district teams and over 150 field staff. The Solution The Water Corporation and MDT Software collaborated to create a change management solution to provide effective change control not only in large plants but also in highly dispersed field sites. The Result The Water Corporations’ field staff, some of them located thousands of kilometers away from Perth metro, now have a fully supported, standardized change management application across all intelligent assets with access to a centralized repository for thousands of device configurations in more than 3,000 sites. AUVESY-MDT • 3480 Preston Ridge Road, Alpharetta, GA 30005 • +1.678.297.1000

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